Does 1-800 Contacts price match?
1-800 Contacts Team
Oct 15, 2026
Yes. 1-800 Contacts has a best-price guarantee: if you find a lower total price for the same contact lenses at a U.S.-based competitor, we'll beat it by $1. Not match it. Beat it.
The keyword is "total." A lot of competitor prices look great in ads, and less great at checkout once hidden fees like shipping and handling show up. We compare cart to cart, not ad to checkout. More on that below.
Already have a lower price ready? Jump to How to request a price match to find out what to have on hand.
What is the 1-800 Contacts best-price guarantee?
The best-price guarantee means we'll beat any eligible competitor's total checkout price by $1 after we verify it.
A few things that make this different from a standard price match:
- We beat the price, not just match it
- We compare the full cart total, not an advertised or search ad price
- We don't charge for shipping or add hidden fees, so our checkout total is already what it says it is
- If you have vision insurance, we'll compare your insurance benefit against the competitor price and apply whichever saves you more
What to check before you ask for a price match
Before reaching out, make a quick comparison to make sure your order is eligible. Here's the checklist:
- Same brand. Acuvue Oasys is not the same as Acuvue Oasys 1-Day. Make sure the brand and lens type match exactly.
- Same prescription details. Power, base curve, diameter, and any specialty specs (cylinder, axis for toric lenses) need to match.
- Same quantity and supply size. A 90-pack and a 180-pack are different products. The box count needs to be identical.
- Full checkout total, not the advertised price. Add what the competitor charges for shipping, handling, and any other fees. That's the number that matters, not the headline price in their ad.
- Current pricing. Prices change fast. A screenshot from last week may not reflect what's live today.
Why advertised prices are misleading
Some competitors run low prices in their Google ads that aren't available to everyone, or don't include the fees they tack on at checkout. We can't beat a price we can't verify, which is why we don't match search ad prices. We need to see the actual total on their site.
Think of it like being catfished. The profile looks great. Then you get to checkout, and suddenly there's a $12 shipping fee and a $4 handling charge that weren't mentioned anywhere. We compare that full number (fees included) and then beat it.
Coupons, promotions, insurance, FSA, and HSA
- Vision insurance. We can't combine a price match with an insurance benefit. We'll compare both options and apply whichever gets you the better deal.
- FSA and HSA. Contact lenses are FSA/HSA eligible. You can pay with those funds regardless of whether a price match is involved.
- Competitor coupons and rebates. If a competitor is offering a rebate, we'll factor that in. But you can't stack a rebate on top of a price match.
- Publicly available prices only. The $50 deal your coworker's neighbor found through some private group? We can't match that. The price has to be publicly available to anyone.
- U.S.-based competitors only. We sell products that meet FDA regulations. Overseas retailers don't follow the same standards, and currency conversions get messy.
How to request a 1-800 Contacts price match
Timing matters. Request the price match when you're ready to place your order and the competitor's price is currently live. Prices move fast, so current proof matters more than an old screenshot.
Have this ready before you reach out:
- Competitor name and website
- Exact product name, lens type, and brand
- Your prescription details
- Quantity and box count
- Their checkout total, including shipping, handling, and any fees
- Any rebate or promotion terms attached to the offer
Then contact us by phone at 1-800-266-8228 or through online chat. Share the details, we'll verify the offer, and if it's eligible, we'll beat the total by $1.
Ready to find out if your order qualifies? Shop your lenses at 1-800 Contacts and reach out if you spot a lower price somewhere else. We'll handle the rest.
Common situations that cause confusion
Does 1-800 Contacts price match Costco?
It depends on the exact order. Costco sells contact lenses at competitive prices, but membership costs, shipping (if applicable), and supply size differences can all affect the real comparison. The right move is to add up Costco's full checkout total for the exact same lens, quantity, and supply, then bring that number to us.
Is there a place cheaper than 1-800 Contacts?
Sometimes, yes. It depends on the brand, quantity, current promotions, and what you're eligible for through insurance or rebates. The best way to find out: compare the actual checkout totals across retailers, not just the advertised prices. If you find a lower total at a U.S.-based competitor, bring it to us and we'll beat it.
FAQs about 1-800 Contacts Best-Price Guarantee
Can I combine a price match with my vision insurance?
No, but we'll compare both options and apply whichever saves you more. In many cases, an in-network insurance benefit will get you a better deal than a price match would.
Can I get a price match and a rebate?
No. You can factor a competitor's rebate into the comparison, but you can't stack a rebate on top of a price match.
What if the competitor's price changes after I request a match?
Prices move fast, which is why we verify in real time. The offer needs to be currently available when you contact us.
Did you know you can order contacts online?
Skip the extra trips and get what you need, when you need it. With 1-800 Contacts, you can order your lenses in just a few clicks and have them delivered right to your door. Need to renew your prescription? Our online vision exam makes it easy to do from home. New customers save on their first order.
Original publish date: 12/1/2022
Updated date: 10/15/2026